PRIVACY & COOKIES

THIS PRIVACY POLICY ONLY CONCERNS LYVEM COSTUMERS AND USERS OF OUR ONLINE SERVICES.

LYVEM WORKS TO ENSURE THAT YOUR PRIVACY IS PROTECTED WHEN USING OUR SERVICES. WE THEREFORE HAVE A POLICY SETTING OUT HOW YOUR PERSONAL DATA WILL BE PROCEED AND PROTECTED. ANY CHANGES WE HAVE MADE TO THIS PRIVACY POLICY CAN BE FOUND BY VISITING US ONLINE.

HOW DO WE USE YOUR PERSONAL DATA?

IN PROVIDING YOUR PERSONAL DETAILS, YOU CONSENT TO US USING THE DATA COLLECTED IN ORDER TO MEET OUR COMMITMENTS TO YOU AND PROVIDE YOU WITH THE SERVICE YOU EXPECT. WE NEED YOUR DATA FOR THE FOLLOWING PURPOSES:

  • TO CREATE YOUR PERSONAL ACCOUNT AT LYVEM (E.G YOUR NAME AND EMAIL ADRESS)
  • TO PROCEED YOUR ODERS VIA OUR ONLINE SERVICES (E.G. YOUR NAME, ADRESS AND BANK DETAILS)
  • TO SEND YOU MARKETING OFFERS SUCH AS NEWSLETTERS (E.G. YOUR EMAIL ADRESS, YOUR NAME, YOUR POSTAL ADRESS)
  • TO CONTACT YOU IN THE EVENT OF ANY PROBLEMS WITH THE DELIVERY OF YOUR ITEMS (E.G EMAIL ADRESS, ADRESS)
  • TO ANSWER YOUR QUERIES AND TO INFORM YOU OF NEW OR CHANGED SERVICES (E.G YOUR EMAIL ADRESS)

WE WILL ONLY KEEP YOUR DATA FOR AS LONG AS NECESSARY TO CARRY OUT OUR SERVICES TO YOU OR FOR AS LONG AS WE ARE REQUIRED BY LAW. AFTER THIS YOUR PERSONAL DATA WILL BE DELETED. WE CANNOT REMOVE YOUR DATA WHEN THERE IS A LEGAL STORAGE REQUIREMENT, SUCH AS A BOOK-KEEPING RULES OR WHEN THERE ARE OTHER LEGAL GROUNDS TO KEEP THE DATA, SUCH AS AN ONGOING CONTRACTUAL RELATIONSHIP.

 

WHAT ARE YOUR RIGHTS?

YOU HAVE THE RIGHT TO REQUEST INFORMATION ABOUT THE PERSONAL DATA WE HOLD ON YOU. IF YOUR DATA IS INCORRECT, INCOMPLETE OR IRRELEVANT, YOU CAN ASK TO HAVE THE INFORMATION CORRECTED OR REMOVED.

 

WHO HAS ACCESS TO THE DATA?

WE NEVER PASS ON, SELL OR SWAP YOUR DATA TO THIRD PARTIES FOR MARKETING PURPOSES OUTSIDE LYVEM. DATA THAT IS FORWARDED TO THIRD PARTIES, FOR EXAMPLE SHIPPING AGENTS IN CONNECTION WITH THE DELIVERY OF GOODS, IS ONLY USED TO MEET IVERY’S COMMITMENTS TO YOU.

 

COOKIES 

A COOKIE IS A SMALL TEXT FILE THAT IS SAVED TO, AND, DURING SUBSEQUENT VISITS, RETRIEVED FORM YOUR COMPUTER OR MOBILE DEVICE. IVERY USES COOKIES TO ENHANCE AND SIMPLIFY YOUR VISIT. WE DO NOT USE COOKIES TO STORE PERSONAL INFORMATION OR TO DISCLOSE INFORMATION TO THIRD PARTIES. THERE ARE TWO TYPES OF COOKIES: PERMANENT & TEMPORARY (SESSION COOKIES). PERMANENT COOKIES ARE STORED AS A FILE ON YOUR COMPUTER OR MOBILE DEVICE FOR NO LONGER THAN 12 MONTHS. SESSION COOKIES ARE SCORED TEMPORARILY AND DISAPPEAR WHEN YOU CLOSE YOUR BROWSER SESSION. WE USE PERMANENT COOKIES TO STORE YOUR CHOICE OF START PAGE AND TO STORE YOUR DETAILS IF YOU SELECT “REMEMBER ME” WHEN YOU LOG IN. WE USE SESSION COOKIES WHEN YOU USE THE PRODUCT FILTRATION FUNCTION, TO CHECK WHETHER YOU ARE LOGGED IN OUR IF YOU PUT AN ITEM IN YOUR SHOPPING BAG. YOU CAN EASILY ERASE COOKIES FROM YOUR COMPUTER OR MOBILE DEVICE USING YOUR BROWSER. FOR INSTRUCTIONS ON HOW TO HANDLE AND DELETE COOKIES PLEASE LOOK UNDER “HELP” IN YOUR BROWSER. YOU CAN CHOOSE TO DISABLE COOKIES OR TO RECEIVE A NOTIFICATION EACH TIME A NEW COOKIE IS SENT TO YOUR COMPUTER OR MOBILE DEVICE.

 

COPYRIGHT

THE CONTENT OF THIS SITE IS COPYRIGHT-PROTECTED AND IS THE PROPERTY OF LYVEM GSbR.

 

CONTROLLER OF PERSONAL DATA

LYVEM GesbR

Maierhof 64

4906 Eberschwang

AUSTRIA

DIRECTORS: SABRINA EGGERTSBERGER & ELISABETH OBERMAIR

EMAIL: OFFICE@LYVEM.COM

FREE SHIPPING ON ALL ORDERS OVER €150 Dismiss